Cloud Hosting & Virtual Private Servers (IaaS)
Overview
We provide managed cloud infrastructure by reselling and configuring virtual servers from leading providers like Microsoft Azure, AWS, and DigitalOcean. You don’t own physical hardware; instead, you rent secure, scalable virtual environments that we manage on your behalf. This eliminates capital expenditure and provides flexibility to scale as your business grows.
Our service is ideal for businesses needing Windows/Linux servers, domain hosting, database hosting (SQL/MySQL), or offsite backup storage without the complexity of managing the underlying infrastructure. We act as the middle-layer experts, handling configuration, security, and monitoring so you can focus on your core operations.
We offer predictable monthly billing, 24/7 monitoring, and expert support turning cloud infrastructure into a managed utility rather than a technical burden.
Virtual Private Servers (VPS): Provision Windows or Linux servers tailored to your application needs, with guaranteed resources and full root access (managed by us).
Domain & Website Hosting: Reliable hosting for business websites, e-commerce platforms, and custom web applications with high uptime SLAs.
Database Hosting: Managed SQL Server or MySQL databases with automated backups, security patching, and performance tuning.
Offsite Server Backups: Secure, encrypted backups of your on-premise or cloud servers to a secondary cloud location for disaster recovery.
Scalability: Easily upgrade CPU, RAM, or storage as your needs evolve, without hardware lead times.
Provider Flexibility: We deploy on Azure, AWS, DigitalOcean, Vultr, or Hetzner based on your performance and budget requirements.
- Selection of optimal VM size (CPU/RAM/storage) based on workload
- Windows Server or Linux OS installation and hardening
- Initial security configuration (firewall, user accounts, updates)
- Application stack setup (IIS, Apache, Tomcat, etc.)
- Performance baseline establishment and monitoring setup
- Documentation of server credentials and architecture
- DNS management and domain configuration
- SSL/TLS certificate installation and auto-renewal
- Web server optimization (caching, compression, CDN integration)
- Uptime monitoring and automated remediation
- Traffic analysis and resource scaling recommendations
- Staging environment setup for testing
- Database installation and configuration
- Automated backup scheduling and retention management
- Performance monitoring and query optimization
- Security hardening (encryption, access controls, patching)
- Replication and high-availability setup where required
- Disaster recovery testing and documentation
- Configuration of automated backups to secondary cloud storage
- Encryption of data in transit and at rest
- Retention policy management (daily/weekly/monthly)
- Regular recovery testing to ensure backup integrity
- Integration with on-premise backup solutions (hybrid approach)
- Documented recovery procedures for critical systems
- 24/7 infrastructure monitoring (CPU, RAM, disk, network)
- Application performance monitoring
- Automated alerting and incident response
- Capacity planning and upgrade recommendations
- Monthly performance reports and health checks
- Proactive patch management (OS and critical software)
Who This Service Is For
Managed cloud hosting is ideal for businesses that want the power of dedicated servers without the capital outlay or management overhead.
SMEs & Startups
Scalable infrastructure that grows with your business.
E-commerce Platforms
Reliable, high-performance hosting for online stores.
Software Companies
Host development, testing, and production environments.
Businesses with Legacy Apps
Move on-premise servers to the cloud without re-architecting.
Deploy Your Managed Cloud Server
Get a secure, scalable, and fully managed virtual server tailored to your exact workload requirements.
Request a Cloud QuoteMicrosoft 365 & Business Email Setup
Overview
We provide complete Microsoft 365 setup and management services. Microsoft hosts the platform; we handle the configuration, user migration, security hardening, and ongoing administration. This is a high-profit, low-cost service that gives your business enterprise-grade productivity tools without the need for on-premise servers.
Our service covers everything from initial tenant setup and domain configuration to user account management, SharePoint/OneDrive configuration, and Teams enablement. We ensure your migration is seamless, your data is secure, and your users are productive from day one.
We also provide ongoing license management and per-user support, ensuring you get the most value from your Microsoft investment without getting bogged down in administrative tasks.
Tenant Setup & Configuration: We create and configure your Microsoft 365 tenant according to best practices, ensuring a secure and compliant foundation.
Domain & Email Configuration: We connect your custom domain and configure professional email (Exchange Online) with proper DNS records and spam filtering.
User Migration: Seamless migration of existing emails, contacts, and calendars from Gmail, Exchange, POP/IMAP, or PST files.
SharePoint & OneDrive Setup: Configure cloud storage for teams and individuals, with proper permissions and data governance.
Microsoft Teams Configuration: Set up teams, channels, and guest access for seamless collaboration.
License Management: Ongoing management of user licenses, add-ons, and billing to optimize costs.
- New tenant creation or takeover of existing tenant
- Conditional Access policies for secure access
- Multi-Factor Authentication (MFA) enforcement
- Identity and password policy configuration
- Privileged Identity Management (PIM) setup
- Initial security and compliance center configuration
- Custom domain verification and DNS configuration
- Exchange Online mailbox setup
- Spam and malware filtering (Exchange Online Protection)
- Email aliases, distribution groups, and shared mailboxes
- Outlook and mobile device configuration guides
- Email archiving and retention policy setup
- Migration from G Suite / Google Workspace
- Migration from on-premise Exchange or POP/IMAP servers
- PST file import and consolidation
- Calendar and contact migration
- OneDrive/SharePoint data migration
- Pre and post-migration verification
- SharePoint site creation and permission management
- OneDrive Known Folder Move and sync configuration
- Microsoft Teams team and channel structure
- Guest access settings for external collaboration
- Policy configuration for messaging, meetings, and apps
- User training and adoption resources
- User onboarding and offboarding
- License assignment and optimization
- Helpdesk support for user issues
- Security and compliance policy reviews
- Monthly billing and invoice management
- Quarterly health check and reporting
Who This Service Is For
Microsoft 365 management is essential for any business wanting to offload the complexity of email and collaboration server administration.
Growing SMEs
Needing professional email without in-house IT.
Organizations Migrating from Legacy Systems
Move from on-premise Exchange or POP/IMAP.
Businesses with Remote Teams
Needing secure collaboration via Teams and SharePoint.
Companies Requiring Compliance
Email archiving, retention, and legal hold needs.
Set Up or Optimize Your Microsoft 365
Get your team on the world’s leading productivity platform, configured securely and managed expertly.
Request M365 SetupCloud Backup & Disaster Recovery
Overview
Data loss can happen to any business hardware failure, ransomware, accidental deletion, or natural disaster. Our Cloud Backup solutions provide automated, secure, and verifiable backups for your critical data, ensuring you can recover quickly and completely when things go wrong.
We leverage best-in-class backup platforms like Acronis, Veeam, and Wasabi, combined with our management expertise, to deliver a service that is far more reliable than consumer-grade backups or manual processes. We monitor backup success daily, test restores regularly, and provide clear reporting on the status of your protected data.
This is a highly profitable recurring revenue service that fits perfectly within our cybersecurity and infrastructure management portfolio.
PC & Server Backups: Automated, encrypted backups of your endpoints and on-premise servers to secure cloud storage.
Microsoft 365 Backup: Protect your Exchange Online, SharePoint, and OneDrive data from accidental deletion and retention policy gaps.
Google Workspace Backup: Secure backup of Gmail, Google Drive, and Shared Drives.
Disaster Recovery: Full server image backups and bare-metal restore capabilities for rapid recovery after a total failure.
Immutable Storage: Backups stored in a write-once, read-many (WORM) format to protect against ransomware encryption.
Tiered Plans: We offer Basic (data only), Business (OS + data), and Enterprise (image-based + DR) backup plans to match your RPO/RTO needs.
- Data discovery and classification
- RPO (Recovery Point Objective) and RTO (Recovery Time Objective) definition
- Backup schedule design (hourly, daily, weekly)
- Retention policy planning (days, weeks, months, years)
- Selection of appropriate backup technology (Acronis, Veeam, Azure Backup)
- Cost estimation and plan presentation
- Installation of backup agents on servers and workstations
- Configuration of backup jobs and schedules
- Encryption setup (in-transit and at-rest)
- Destination configuration (cloud storage, local appliance, hybrid)
- Initial seed and baseline backup
- Testing of backup job success
- Daily backup success verification
- Alerting on backup failures or anomalies
- Quarterly restore testing and verification
- Capacity monitoring and storage scaling
- Agent and software updates
- Monthly backup status reporting
- Granular file and folder restore
- Email item restore (Exchange/Outlook)
- Full server or system restore (bare-metal)
- Emergency restore support (SLA-based)
- Post-restore validation
- Root cause analysis for data loss incidents
Who This Service Is For
Our backup solutions are critical for any business with data they cannot afford to lose.
All SMEs
Protection against hardware failure and accidental deletion.
Businesses with Compliance Needs
Meeting data retention regulations (POPIA, etc.).
Companies Without IT Staff
Offload backup management to experts.
Organizations Using M365/Google Workspace
Native retention isn't backup. Get true data protection.
Protect Your Data with Cloud Backup
Implement automated, secure, and verifiable backups for your critical business data.
Request Backup Quote →Cloud Security Services (SECaaS)
Overview
As businesses move to the cloud, security must evolve. Our Cloud Security services provide the expertise and tools to protect your cloud infrastructure, users, and data without you needing to build a dedicated security team. We deliver security as a service (SECaaS), configuring and managing best-in-class security tools on your behalf.
This covers cloud firewall configuration, endpoint protection, identity security (MFA/Conditional Access), email security, and secure remote access (VPN). We don't just sell software; we provide the expertise to configure it correctly and monitor it continuously.
Our approach is practical and layered, ensuring your cloud environment is hardened against the most common attack vectors while remaining usable for your team.
Cloud Firewall Configuration: We configure and manage virtual firewalls (NSGs, Security Groups) on Azure, AWS, and other platforms to control traffic flow.
Endpoint Protection: Deployment and management of next-gen antivirus (Microsoft Defender for Business, etc.) on all servers and workstations.
Identity & Access Security: Implementation of Azure AD Conditional Access, Multi-Factor Authentication (MFA), and privileged identity management.
Email Security & Anti-Phishing: Advanced protection against phishing, BEC (Business Email Compromise), and malware delivered via email.
VPN & Remote Access: Secure VPN setup for remote teams, ensuring encrypted connectivity to cloud and on-premise resources.
Security Monitoring: Proactive monitoring of security alerts and logs to detect and respond to threats.
- Virtual network and subnet design
- Network Security Group (NSG) and Access Control List (ACL) configuration
- Web Application Firewall (WAF) setup for public-facing apps
- DDoS protection configuration
- Private endpoint and service endpoint configuration
- Network traffic logging and analysis
- Deployment of Microsoft Defender for Business or third-party EDR
- Antivirus and anti-malware policy configuration
- Attack surface reduction rules
- Exploit protection and controlled folder access (ransomware protection)
- Endpoint discovery and inventory management
- Isolation of compromised endpoints (where supported)
- Azure AD Conditional Access policy design and implementation
- Multi-Factor Authentication (MFA) enforcement
- Privileged Identity Management (PIM) for admin accounts
- Identity Protection and risk-based policies
- Role-based access control (RBAC) for cloud resources
- Identity governance and access reviews
- Advanced anti-phishing policies (Microsoft Defender for Office 365)
- Safe Attachments and Safe Links configuration
- Anti-spoofing and impersonation protection
- Quarantine management and reporting
- Email encryption and DLP policy setup
- User reporting tools for suspicious emails
- Azure Point-to-Site VPN configuration
- Site-to-Site VPN setup for branch offices
- Third-party VPN appliance configuration
- Split tunneling or full tunnel design
- VPN client deployment and user guides
- VPN health and usage monitoring
- Centralized log collection (Azure Log Analytics, etc.)
- Security alert configuration and tuning
- Automated response playbooks (where supported)
- Weekly/Monthly security summary reports
- Incident response support
- Security policy and configuration reviews
Who This Service Is For
Cloud security services are essential for any business using cloud infrastructure or SaaS applications.
Microsoft 365 Users
Need to secure email, identities, and data.
Azure/AWS Customers
Require proper network and workload security configuration.
Remote-First Businesses
Need secure VPN and endpoint protection for distributed teams.
Businesses with Compliance Goals
Need to demonstrate security controls.
Secure Your Cloud Environment
Implement a layered security strategy for your cloud infrastructure, users, and data.
Request Security Assessment →Remote Server & Infrastructure Management
Overview
Managing IT infrastructure is time-consuming and requires specialized skills. Our Remote Infrastructure Management (RIM) service provides you with a dedicated team to monitor, maintain, and support your servers and cloud environment 24/7 without the cost of a full-time internal IT department.
We cover server monitoring, patch management, performance optimization, Active Directory/Azure AD management, and remote support. We act as your outsourced IT operations team, ensuring your infrastructure is secure, up-to-date, and running smoothly.
This service is perfect for schools, small-to-medium businesses, legal firms, manufacturing plants, and agricultural operations that need reliable IT but don't have the internal resources to manage it.
Server Monitoring: 24/7 proactive monitoring of server health, performance, and availability. We identify and resolve issues before they cause downtime.
Patch Management: Regular and controlled application of OS and security patches to keep your systems secure and compliant.
Performance Monitoring: Ongoing analysis of CPU, memory, disk, and network usage to optimize performance and plan capacity.
Remote Support: Helpdesk-style support for your users and systems, resolving issues quickly via remote access.
Active Directory / Azure AD Management: User and group administration, policy management, and identity synchronization.
Hybrid Environment Support: Seamless management of both on-premise and cloud resources from a single pane of glass.
- Server uptime and availability monitoring
- Service monitoring (DHCP, DNS, web servers, databases)
- Resource utilization tracking (CPU, RAM, Disk, Network)
- Automated alerting via email/SMS for critical issues
- Log monitoring and analysis for error patterns
- Weekly and monthly health reports
- OS patch assessment and testing (Windows, Linux)
- Scheduled patch deployment (monthly, critical out-of-band)
- Third-party application updates (where supported)
- Patch success verification and rollback if needed
- Compliance reporting for audits
- Firmware updates for supported hardware
- User account creation, modification, and removal
- Group policy management and optimization
- Group and distribution list administration
- Azure AD Connect / synchronization management
- Password reset and account unlock support
- Access reviews and permission audits
- Service desk for user-reported issues
- Remote desktop troubleshooting
- Incident management and escalation
- Software installation and configuration assistance
- VPN and remote access support
- Printer and peripheral troubleshooting
- Trend analysis of resource usage
- Forecasting future capacity needs
- Recommendations for scaling (up/down) cloud resources
- Performance bottleneck identification and resolution
- Quarterly business review (QBR) meetings
- Budget planning for IT infrastructure
Who This Service Is For
Remote infrastructure management is ideal for organizations that want enterprise-grade IT operations without the enterprise-grade cost.
Small to Medium Businesses
No internal IT staff or a small team needing backup.
Schools & Educational Institutions
Need reliable IT for administration and labs.
Legal & Professional Firms
Require high security and uptime for sensitive data.
Manufacturing & Agriculture
Focus on core business while we handle IT.
Outsource Your Infrastructure Management
Get 24/7 monitoring, proactive maintenance, and expert support for your servers and cloud environment.
Request Management Quote →Cloud-Based CCTV & Remote Viewing Hosting
Overview
This service directly links our physical security expertise with our cloud capabilities. We provide cloud-based recording, offsite backup, and secure remote viewing for your CCTV systems. This ensures your footage is safe even if on-site recorders are damaged or stolen, and that you can view your cameras from anywhere, at any time.
We configure NVRs to sync footage to the cloud, set up secure remote access platforms, and manage the storage and retention of your video data. This turns your CCTV system into a resilient, accessible, and scalable security asset.
Our cloud CCTV solutions are built on reliable, secure infrastructure and are managed to ensure continuous recording and easy playback.
Cloud Recording Backups: Automatic, encrypted backups of your CCTV footage to secure cloud storage. Provides a tamper-proof copy of critical evidence.
Remote Access Setup: Secure configuration of mobile apps and web portals so authorized personnel can view live and recorded footage from anywhere.
NVR Cloud Sync: Configuration of on-premise NVRs to automatically sync footage to a cloud repository, ensuring data redundancy.
Offsite Footage Backup: Protect against on-site recorder theft, damage, or failure. Your footage is safe in the cloud.
Secure Viewing Configuration: Implementation of VPNs, secure gateways, or encrypted P2P connections to ensure remote viewing is safe from interception.
Scalable Storage Plans: We offer tiered cloud storage plans based on the number of cameras, resolution, and required retention period.
- Integration with major NVR brands (Hikvision, Dahua, Uniview, etc.)
- Configuration of cloud sync schedules and bandwidth limits
- Encryption of footage in transit and at rest
- Retention policy setup on cloud storage
- Initial data seeding for large systems
- Verification of successful cloud sync
- P2P (Point-to-Point) secure tunnel setup
- VPN server configuration for site-to-site access
- Port forwarding and firewall rule hardening
- Mobile app (iVMobile, gDMSS, etc.) configuration and user guides
- Web browser access setup (IE/Edge/Chrome extensions)
- User account creation and permission assignment
- Tiered storage plans (30, 60, 90 days retention)
- Monitoring of cloud storage usage and costs
- Automated deletion of footage older than retention policy
- Footage retrieval and export support
- Bandwidth monitoring to avoid overage charges
- Regular testing of footage retrieval from cloud
Who This Service Is For
Cloud CCTV is essential for any business that relies on surveillance footage for security, safety, or compliance.
Retail & Hospitality
Protect against theft and have footage accessible to managers off-site.
Warehouses & Logistics
Monitor operations and secure perimeters from anywhere.
Schools & Campuses
Provide security teams with remote access to all cameras.
Multi-Site Businesses
Centrally manage and view cameras across all locations.
Take Your CCTV to the Cloud
Protect your footage with offsite backups and enable secure, remote viewing for your team.
Request Cloud CCTV Setup →
Managed Cloud Services
for Small Business & Enterprise
Encode Tech Solutions provides cloud services built for real business environments retail, offices, warehouses, schools, and professional firms that need reliable, secure IT without the overhead of managing complex infrastructure. We focus on clean configuration, proactive management, stable performance, and predictable monthly costs, so your technology works for you not the other way around.
A good cloud setup isn’t just “moving things to the internet”. It’s the right virtual server size, correct security policies, proper backup configuration, and user access that matches how your team actually works. We plan it properly so you reduce downtime, avoid overspending on unused resources, and ensure your data is protected.
- Virtual Private Servers (VPS) on Azure / AWS with 24/7 monitoring, patch management & performance tuning
- Microsoft 365 setup: email, Teams, SharePoint & OneDrive with proper security (MFA, Conditional Access)
- Automated cloud backups for servers, PCs, and Microsoft 365 data with immutable storage & disaster recovery
- Cloud security: firewalls, endpoint protection, email filtering, and secure VPN for remote teams
- Remote infrastructure management: we act as your IT department monitoring, maintaining, and supporting your environment
- System handover: user training, documentation, and ongoing support so you're never left guessing
What You Get
- Requirements assessment
- Solution architecture
- Secure configuration
- 24/7 monitoring
- Ongoing management
Reliable Infrastructure, Faster Decisions, Better Control
When your business depends on IT, speed and reliability matter. We configure your cloud environment so resources are easy to manage: logical server names, accurate monitoring alerts, clear backup status, and simple user administration. You can quickly onboard new staff, scale resources up during busy periods, and review security logs without confusion.
Remote access is configured for authorised users only. We assist with strong credentials, role-based permissions, and practical network setup so your team can work securely from anywhere without exposing your business to unnecessary risk. Where needed, we implement VPNs or secure gateways to protect sensitive data.
We also reduce common “IT frustrations” like slow servers, unexpected downtime, backup failures, security alerts you don't understand, and hidden cloud costs. If you already have a cloud setup, we can review it, optimise performance, and implement better security and management practices.
Cloud Solutions That Improve Efficiency & Strengthen Security
From small business email hosting to complex multi-server environments, we build cloud solutions that support daily operations: reduce IT costs, improve collaboration, strengthen data protection, and create a reliable foundation for growth. We design systems that can expand cleanly so you can add users, storage, or compute power later without rebuilding everything.
Need a specific outcome? We plan around it: secure email and file sharing, line-of-business application hosting, offsite backup for compliance, remote desktop for field workers, or high-availability for critical systems. If you need better performance or tighter security, we select the right services and tune configurations so your infrastructure remains usable not just “online”.
Built for reliability, clean expansion, and ongoing support from Encode Tech Solutions so your cloud stays optimised, not just deployed.
Request Cloud Services Quote
Please complete the form below to request a cloud services quote, and we'll be in touch. Or you can call us (+27) 081 473 3958 and our specialists will provide the necessary help!